Understanding traceroute failures and how to fix them
Traceroute fails due to: ICMP blocking (routers or firewalls block ICMP packets), timeout issues (routers don't respond within timeout period), network routing problems (packets can't reach destination), firewall blocking (firewalls block traceroute packets), destination unreachable (destination host is offline or unreachable), and maximum hop count exceeded (network path exceeds maximum hop limit).
Common causes include: routers configured to not respond to ICMP, firewalls blocking traceroute packets, network connectivity issues, and routing problems.
Fix traceroute failures by: checking firewall settings, verifying network connectivity, using alternative traceroute methods, and troubleshooting network routing issues. Learn more about traceroute.
ICMP blocking occurs when routers or firewalls are configured to block ICMP packets, preventing traceroute from receiving ICMP time exceeded messages.
Routers may block ICMP for security reasons, to prevent network scanning, or due to firewall configurations.
ICMP blocking causes traceroute to show timeouts (*) at blocked hops, making it appear that traceroute has failed.
ICMP blocking may cause partial traceroute failures - some hops respond while others don't, creating incomplete path information.
Use alternative traceroute methods (TCP traceroute, UDP traceroute) or check firewall settings to allow ICMP if needed.
Traceroute timeouts occur when routers don't respond to traceroute packets within the timeout period, causing asterisks (*) to appear in traceroute output.
Asterisks (*) in traceroute output indicate timeouts - routers didn't respond or packets were lost.
Timeouts make traceroute appear to fail, but destination may still be reachable - timeouts don't always indicate complete failure.
Fix timeouts by: increasing timeout values, checking firewall settings, and verifying network connectivity.
Network routing problems can cause traceroute to fail by preventing packets from reaching destination or causing routing loops.
If destination is unreachable, traceroute may fail or show incomplete paths, indicating network connectivity issues.
Routing loops cause packets to loop between routers, preventing traceroute from completing and causing apparent failures.
If network path exceeds maximum hop count, traceroute fails before reaching destination, indicating long network paths.
Fix routing problems by: checking network routing configuration, verifying destination is reachable, and troubleshooting network connectivity.
Check firewall settings to ensure ICMP packets are not blocked, allowing traceroute to receive responses.
Verify network connectivity using ping to ensure destination is reachable before troubleshooting traceroute.
Use alternative traceroute methods (TCP traceroute, UDP traceroute) if ICMP is blocked.
Increase traceroute timeout values to allow more time for routers to respond.
Check router configuration to ensure routers are configured to respond to ICMP packets if needed.
Troubleshoot network routing issues, verify destination is reachable, and check for network connectivity problems.